Intermitent Bonsai Issue

Incident Report for Teliax

Resolved

All reported issues have been confirmed to be cleared, resolving Incident.

Posted Nov 19, 2018 - 15:17 MST

Monitoring

Issue is rectified and we are currently monitoring to verify issue has been resolved.

Posted Nov 19, 2018 - 12:54 MST

Identified

We have identified an issue and are working to resolve ASAP. During this time, calls may not establish and there have been reports of dropped calls.

Posted Nov 19, 2018 - 12:37 MST

This incident affected: Ivy Partner Portal (Ivy Call Routing (Bonsai)).