As we have a different ticketing system, we can now provide better updates through our system at help.teliax.com. This status page (at status.teliax.com) will no longer be updated and will eventually be redirected to help.teliax.com.
The routing issue regarding toll-free termination has been resolved. We apologize for any trouble this may have caused.
We are experiencing routing trouble with toll-free termination. We are working to resolve this issue as quickly as possible. Users attempting to dial a toll-free number will receive a message/operator intercept and the call will not connect.
The call routing issue that we experienced earlier today has been resolved. Thank you for your patience.
We are currently experiencing issues with routing of inbound and outbound calls. The problem has been escalated and we are working to resolve it as quickly as possible.
The DEN proxy is now operational. We sincerely apologize for the downtime. If you switched to a different proxy, please make sure you switch both your physical device and the Proxy on the Dashboard. We are working to prevent this type of outage in the future.
We are experiencing difficulties on the Denver 2.0 proxy. If you are having any trouble, please register your device to atl.teliax.net, nyc.teliax.net, or lax.teliax.net. We are diligently working to resolve the issue and will update this status page periodically. Thank you for your patience.
Service to DIDs in the Dallas/Fort Worth area has been restored.
This is unconfirmed from our carrier, however several Dallas-area DIDs are not being handed off to our network. Customers may hear a recording or operator intercept (three tones and message) instead of a completed call. We have opened a ticket with our origination provider in this area and will post status updates as we have them.
All systems are currently 100% operational. The trouble seen late Thursday was resolved as of Thursday evening.
