February 2010
7 posts
Resolved: Trouble: Dallas Area Inbound -...
Service to DIDs in the Dallas/Fort Worth area has been restored.
Trouble: Dallas Area Inbound - Recording/OpIcpt
This is unconfirmed from our carrier, however several Dallas-area DIDs are not being handed off to our network. Customers may hear a recording or operator intercept (three tones and message) instead of a completed call. We have opened a ticket with our origination provider in this area and will post status updates as we have them.
General Status
All systems are currently 100% operational. The trouble seen late Thursday was resolved as of Thursday evening.
Update: Trouble: Network Outage
All inbound/outbound on Dashboard is working at this time, we are working on the Legacy proxies now. ETR less than 15 minutes.
Trouble: Network Outage
We are currently experiencing a partial network outage on Legacy proxies and some Dashboard proxies. We are working to resolve this as quickly as possible.
Resolved: Trouble: DEN Proxy
As of 0730MST, all services on the DEN proxy have been restored. We sincerely apologize for any inconvenience this may have caused.
Trouble: DEN.net Proxy
We are currently experiencing trouble with the den.teliax.net proxy. Calls routed to and from this proxy will not connect. We are working to resolve the trouble as quickly as possible but currently have no ETR. Please use one of the other 3 proxies in the meantime and check back for updates.
We appreciate your patience as we work to resolve this issue.