January 2010
4 posts
RESOLVED Trouble: Busies/OpIcpt in ATL market
Start Date/Time: 1/19/2010 14:00 GMT End Date/Time: 1/20/2010 21:30 GMT
Impact Area: Atlanta, GA Market
Summary: Inbound carrier experienced capacity in the Atlanta market Additional overflow was ordered and implemented to provide extra capacity. Provider will continue to monitor the traffic.
CONT Trouble: Busies/OpIcpt in ATL market
Start Date/Time: 1/19/2010 14:00 GMT End Date/Time: Ongoing
Symptom: Busy signal, Operator recording
Impact Area: Atlanta, GA Market
Estimated repair time: N/A
Summary: One of our inbound carriers is currently experiencing blocking/capacity in the Atlanta market for certain DIDs. Customer may experience busies or an operator intercept message. They are currently working to get overflow...
Trouble: Busies/OpIcpt in ATL market
Start Date/Time: 1/19/2010 14:00 GMT End Date/Time: Ongoing
Symptom: Busy signal
Impact Area: Atlanta Market
Summary: One of our termination providers is currently experiencing blocking in the Atlanta Market. Reports of Busies or Operator Intercept message.
New LNP Helpdesk Hours
Starting Monday, January 18th, the LNP helpdesk hours will be from 1pm to 6pm, Monday through Thursday, Mountain Standard Time.
New LNP requests can still be sent to ports@teliax.com and will be processed within 24 hours. The Teliax Support Team hours will not change (6a-6p, M-F, MST) and the Support Team will be able to answer basic questions including status updates.
Please contact...